Mission Statement
The Carter Glass Insurance Agencies are committed to providing professional insurance services and expertise to our clients. We will seek out the best needs based solution while delivering outstanding personal service, promptness, and accuracy with comprehensive and competitive insurance products.
Our History
The Carter Glass Insurance Agency was established in 1974 with its first office in Raleigh, NC. Since then, the Agency has grown to serving over 20,000 clients in the Triangle Area at 3 convenient locations.
We are one of Nationwide Insurance Company's largest independent insurance agencies. We have been honored by Nationwide for its most prestigious annual award, Presidents Club, for quality service and productivity, 31 times. Agency principal, Carter Glass, CLU, ChFC, CPCU, was inducted into Nationwide Insurance Companies Hall of Fame recognizing achievement of Presidents Club 20 times in 1998.
Our Future
We are committed to offering individuals and business owners Professional Advice, Personal Care and Responsible Service that goes beyond their expectations. The agency seeks out professionals to join our team and offer our customers what they deserve, the best insurance experience available. We will continue to expand the firm to other locations. We believe the expansion will allow us to better serve our clients with the added convenience of local service. Our size contributes to our ability to secure additional markets that are not available to smaller agencies. In an effort to be the insurance agency of choice for all consumers in our areas of operation, Carter Glass Insurance Agencies will continue to build its team and utilize state of the art technology.
Why Choose the Carter Glass Insurance Agency?
We are committed to offering individuals and business owners Professional Advice, Personal Care and Responsible Service that goes beyond expectations.
What to expect at the Carter Glass Insurance Agency:
- An agency you can trust
- An agency who spends time reviewing each of your coverage parts and makes sure you have exactly what you need, no more - no less
- An agency who will seek out the most cost effective insurance plan available
- An agency whose only priority is doing what is best for you
- An agency with a service department that is receptive, efficient, friendly and expert in advising you
- An agency who will process your claim for you and advise you through the process
- An agency where you feel at home, like a member of the family.
We tailor a comprehensive insurance program based on your specific needs.
We work for you if you suffer a loss. We are your first contact and stand beside you during the process. We help to see that you get fair and prompt payment for your claims.
As a full-service insurance agency, it is our responsibility to be able to find you the protection you need no matter how obscure. We are to provide you with the best coverage at the best possible price.
Our Service is a little old fashioned. If you want something done quickly, we will do everything we can to make that happen. Customer service is of paramount importance to us. And why not, referrals are our most significant source of new clients.
Our expertise shows in everything we do. Our staff is well trained and experienced. The Carter Glass Insurance Agency team receives expert training on a regular and on-going basis in an effort to stay on top of industry changes and trends. Their efforts on your behalf are second to none.
Our goal is to have you as one of our satisfied customers!
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