Just completed a 6 figure complex commercial renewal with Carter Glass. I've shopped other agencies, but didn't do so this year. Carter has a high level of knowledge about Commercial Insurance policies and spent many hours effectively laying out my options, costs and strategies. What I've found is a comfort level knowing I am properly insured at a fair cost. This can get so complicated that I need someone I can trust to handle it. I also moved our BCBS plan as Carter is an agent for them.
We have many certificates of insurance and items to handle on a monthly basis and the staff has handled them quickly and professionally. Same goes for Personal Insurance, but it's not quite as big a concern to me as my commercial accounts.
I had been dreading the thought of adding my twin teenagers to our auto policy, knowing the potential for how expensive that was going to be. Fortunately, I had the pleasure of working with Leigh, who was able to provide a winning combination of increasing my protection while also saving money compared to what I would have been spending had she not gone the extra mile. Leigh is a perfect example of why we have remained loyal and happy customers for so many years.
I highly recommend Carter Glass Insurance Agency. Great service and value. I am a 20 year customer: home, auto, renters and motorcycle. My agent provides excellent customer care.
I have been with Nationwide Insurance and the Carter Glass Agency for eight years and very happy!! My agent Carol Pluchino is very helpful and accessible, and she has consistently worked with me to make sure I have the insurance I need at a price I can afford.
I have been working with Carol at Carter Glass (Nationwide) for the last 8 years. She has been wonderful to work with!!! Always cheery and ALWAYS helpful.
Although I’ve been working with Carol for eight years I’ve actually been with Carter Glass for a long time- about 25 years!! They have treated me well and have met all my insurance needs. Since I raised three sons I had some serious “insurance needs”!!! I will continue to use Carter Glass Agency for the foreseeable future!
M.O. McCall, III
I have been a customer of Nationwide Carter Glass Agency since 1983. We have insured cars, trucks, a travel trailer, and even a boat trailer under their policies. They have covered my husband and myself, as well as my children as they learned to drive, got their first cars, and eventually wrote their own policies, still with this agency. They have also underwritten renters policies for each of my children as they moved out on their own. During this time, I have spoken with Pam Smith on many occasions. She is always friendly and helpful, and goes above and beyond in her efforts to help me figure out what I need to do and how to get it done. I would highly recommend this agency to anyone tired of the insurance run-around one often gets from big companies. Nationwide is definitely on my side!
I would highly recommend Carter Glass Agency. My agent Leigh has worked tirelessly to ensure I understand all the nuances of my insurance coverage while explaining it in a straightforward manner. I have my auto and home coverage with them, and I can sleep well knowing if anything happens I'm covered. I recommend umbrella coverage to anyone who has something to lose. Thanks again.
I am so impressed with the way my policies are taken care of at the Carter-Glass agency. The professionalism and expertise is obvious from start to finish.
Have been a customer of Carter Glass Insurance since 1993. The level of care and attention to details provided has constantly been great, for both coverage and claims.
The Nationwide, Carter Glass Insurance office on Falls of Neuse Road in Raleigh has provided me and my family with a great service over the last 15 years. Specifically, they are business like, but yet friendly. They take payments over the phone even when you call close to the end of the business day. They do answer to phone calls, emails or you may visit the office in person without an appointment. They have promptly processed my automobile and home claims over the years.
I have been working with Carter Glass Insurance for many years. I am impressed with the professional attitudes of everyone in the office and the way my questions are answered and requests are handled. The employees are friendly and I am glad to be able to work with them!